Online: Request help with routine issues online through the tenant portal. Visit sumterrentals.appfolio.com/connect to log in to your portal and submit a new maintenance request. Describe thoroughly what the problem is, what you’ve already done to mitigate the problem, and include pictures when possible. 

Text: Text our 24/7 maintenance line at (803) 274-5782 to quickly alert us to issues, including emergencies. 

Over the Phone: If you'd prefer to speak with a live agent, call our 24/7 maintenance line (same number as above) and follow the prompts to connect with a representative. From there, we'll connect you with the first available agent.
​